ITIL Capability Modules Training

SSDN Technologies offers the most credible training available in India for learning the basics and application of ITIL (Information Technology Infrastructure Library) Lifecycle Modules for better implementation of lifecycle management within the Service Lifecycle industry for effective management of a business and its resources.

These neatly segregated Lifecycle Modules will help individuals learn the essential aspects of successful Management, Operations Marketing and Organization Management to help a business efficiently use its resources optimally.

Target Audience

IT professionals who have secured ITIL Foundation certification and want to study how different stages of a lifecycle package themselves into one Service Management project.

Individuals wanting to transition into ITIL ‘Expert’ level

Course Objectives

This certification is intended to help prior holders of the ‘ITIL Foundation certificate’ in Service Management to acquire necessary skills required to begin the practical application of the learned concepts in the Service Management lifecycle oriented projects.
The ITIL V3 Lifecycle certification (Intermediate) stream consists of five individual sub-modules, each teaching you one of the core ITIL Service Lifecycle phases.

Each of these modules of the Lifecycle plan covers core introduction to the Service Lifecycle process, core principles, processes, and functions that happen within the specific stage of an ITIL ‘Service Management’ Lifecycle.

They are enumerated below:

Service Strategy

Service Design

Service Transition

Service Operation

Continual Service Improvement

Upon completion of this certificate program, you will be able to:

Implement planning, protection and optimization of a service strategy

Have a thorough understanding of service design and its effective operation

Add value to your business with application of ITIL core principles

Manage a service management based lifecycle with continual service improvement

Have a thorough understanding of key lifecycle design principles

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